Refund Policy.

This Refund Policy applies to purchases and subscriptions made through the apps and services provided by Nghia Tran (“we”, “us”, or “our”) at nghia.tech and related domains. It works alongside our Terms of Service.

/ 0114-day money-back guarantee

If you are not satisfied with a paid plan, you may request a full refund within 14 days of your initial purchase. Email hi@nghia.tech from the address on your account and tell us the product and the reason — no complicated hoops.

/ 02Subscription renewals

Subscriptions renew automatically. You can cancel at any time before your next renewal to avoid being charged for the upcoming period. If a renewal charge catches you by surprise, contact us within 7 days of that charge and we will review it case by case.

/ 03How to request a refund

1. Email hi@nghia.tech with the subject line “Refund request”.
2. Include the product name and the email used at purchase.
3. We will confirm within 2 business days and process eligible refunds promptly.

/ 04How refunds are issued

Approved refunds are issued to your original payment method through our payment processor. It typically takes 5–10 business days for the funds to appear, depending on your bank or card provider.

/ 05Exceptions

Refunds may not be available in cases where:

• The refund request is made after the windows described above;
• The purchase was a one-off item explicitly marked as non-refundable at checkout;
• There is evidence of fraud, abuse, or a violation of our Terms of Service.

/ 06Your statutory rights

Nothing in this policy limits any refund or cancellation rights you may have under the consumer-protection laws that apply to you. Where local law grants you stronger rights, those rights prevail.

/ 07Contact

Questions about a refund? Email hi@nghia.tech and a real person will help you.